Privacy Policy

This Privacy Policy explains how Fit Studio processes personal data when you use our website, contact us, book an appointment, or request tailoring, clothing alteration, garment remodelling, or upcycling services.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies. If a request cannot be fully granted, we will explain the reason where required by law.

Available rights depend on the nature of the data and the legal basis for processing.

How to Make a Request

To exercise your rights, send a clear request using the contact details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity and locate the relevant records. We will review the request and respond within the period required by applicable law.

We may need to verify identity before acting on a request.

Data Retention

We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, tax, or accounting obligations. When data is no longer required, we delete it or de-identify it in accordance with our internal retention practices and applicable law.

Records are kept only for as long as needed for the relevant service, accounting, or legal purpose.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. We may also provide a separate notice where a change is material.

The notice may be revised when our practices, services, or legal obligations change.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange appointments, assess garments, prepare quotes, obtain design approval, carry out remodelling or alteration work, manage collection and payment, maintain business records, communicate about project status, improve site performance, and meet legal or accounting obligations. We may also use data to handle complaints, prevent misuse, and protect the security of our systems and services.

Processing is limited to the operational needs of the studio and the website.

02 · Sharing

Service Providers and Other Recipients

We may share personal data with trusted service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or other operational tasks. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or support fraud prevention and security investigations. We may also share information when needed to establish, exercise, or defend legal claims.

Disclosure may be required to comply with law, court orders, or lawful requests.

Contact Information

Email contact

[email protected]

Telephone

+91 81220 33459

Postal address

14, Gulmohar Avenue, velachery main road, chennai, IN, 600032

Privacy contact

Data We Collect

We may collect identification and contact details, appointment information, project instructions, garment measurements, fit preferences, design approvals, payment and billing records, communication content, and limited technical data such as device or browser information. Where relevant to a remodelling or upcycling project, we may also process photographs or notes about the garment, fabric condition, seams, trims, and requested alterations.

The information collected depends on the service request and the stage of the project.

How We Collect Data

We receive personal data from project inquiries, fitting appointments, phone calls, email messages, contact forms, in-person consultations, and payment or collection interactions. We may also generate internal records from assessments, quotes, design approvals, work progress, and fit or finish reviews.

Most information is provided directly by the customer during booking, consultation, or collection.

Cookies We Use

We may use essential cookies to support site security and core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose and technical design.

Cookie use is limited to basic site operation, preference handling, and usage analysis where enabled.

Cookie Controls

You can usually control cookies through your browser settings, including blocking, deleting, or restricting certain cookies. Some site functions may not work properly if cookies are disabled. Where the site presents cookie choices, your selection will apply to the categories described there.

Browser settings may be used to limit or remove non-essential cookies.